Effective from 29 October 2026.

Help and support

Golpix · 2026-10-29

Contact us

Email office@solotechai.com. Include app version, phone model and a description of the issue. Never send a password, sign-in code or access token. Share a video only if necessary and you have permission from people shown.

Recording

Choose the move you intend to practise. Keep your whole body in frame with good light and a stable phone. Check camera permission; microphone permission is needed only for optional voice-start. Private library clips stay on the device unless you choose to publish/share.

No score

Improve framing, light and camera position, then try again. A rejected clip is not a zero score. Movement estimates have limits; some of the 16 move profiles are experimental.

Scores and community tutorials

Compare recordings of the same move under similar conditions. Scores are practice guidance, not a professional ranking or medical assessment. Community tutorials are user content; report unsafe or unlawful material through Report or our email.

Subscriptions

There is no paid subscription enabled in the current MVP. If you believe you were charged, contact us with a redacted receipt. Never send card details. Any future store subscription must be managed in that store; uninstalling alone would not cancel it.

Account and data

Use Profile settings for name, photo, country and privacy choices. Clearing country stops displaying it; board participation is separate. Export and deletion are in Privacy and data. See account deletion and privacy. Private clips and unsent drafts are not a cloud backup.